Helpline Information
Subject-Related and Assignment Matters
| Point of Contact | Contact Information | Day/Time |
|---|---|---|
| Subject Teachers | Email Addresses found in Student's Handbook or School Website | Monday to Friday 8 a.m. to 4 p.m. |
Password Issues
To unlock SLS account and reset passwords
| Point of Contact | Contact Information | Day/Time |
|---|---|---|
| HOD ICT Mrs Hariani Salleh |
hariani_salleh@schools.gov.sg | Monday to Friday 8 a.m. to 4 p.m. |
| ICT Manager Mr Locanas Francis Gutierrez |
locanas_francis_gutierrez@schools.gov.sg | Monday to Friday 8 a.m. to 4 p.m. |
Online Portals
| Portal | Contact Information | Day/Time |
|---|---|---|
| SLS | helpdesk@sls.ufinity.com Tel: 6702 6513 |
Monday to Friday 9 a.m. to 9 p.m. Saturday 9 a.m. to 3 p.m. |
| iMTL | helpdesk@mail-imtl.moe.edu.sg Tel: 6848 8900 |
Monday to Friday 7 a.m. to 7 p.m. Saturday 7 a.m. to 2 p.m. |
| Koobits | ask@koobits.com Message: +65 8484 6624 on WhatsApp |
Monday to Friday 8 a.m. to 4 p.m. |
| Ezhishi | Service@ecombay.com Tel: 6742 7555 |
Monday to Friday 9 a.m. to 6 p.m. Saturday 9 a.m. to 1 p.m. |
Any Other Matters
For any other matters pertaining to HBL, please call the General Office at 6886 1356, Mondays to Fridays, 7.30 a.m. to 4 p.m.